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Everything You Should Know About Captain Cooks
Captain Cook casino is a well-known gambling platform in New Zealand. We operate under a valid license issued by Kahnawake Gaming Commission. Our mission is to provide players with a secure gaming space. We offer more than 1000 different titles from renowned providers. Our users appreciate our bonuses, secure payment methods, and responsive customer support. Join us now and get a chance to become a millionaire!
Captain Cooks Main Information
We are a trusted and licensed gambling platform in New Zealand. To know more about us, take a look at the Captain Cooks casino review below:
| Brand | Captain Cooks |
|---|---|
| Establishment year | 2000 |
| License | Licensed by Kahnawake Gaming Commission (Canada) |
| Welcome bonus | Up to 500 NZD on the first 5 deposits |
| Payment methods | Visa, Mastercard, JCB, Neteller, Skrill, Payz, Paysafecard, Neosurf, MuchBetter, cryptocurrencies. |
| Games | 1000+ options |
| Customer support | Live chat, email |
why choose us?
Pros and Cons of Playing at Captain Cooks in New Zealand
CaptainCook casino has a strong reputation among gamblers in New Zealand. We are known for our exciting games and rewarding promotions. However, like any other gambling platform, we have advantages and disadvantages. Below is a quick overview to help you decide whether you are in the right place.
Pros:
- We are licensed and regulated by the Kahnawake Gaming Commission;
- We offer a wide range of slots, table games, live dealer titles, and speciality games, some of which are available in early-release versions;
- We have a reliable and responsive 24/7 customer support;
We provide a wide variety of secure payment options; - We offer a variety of promotions to our new and existing players, including daily freebies and jackpots;
- We promote responsible gambling and offer a number of tools for users to control their casino activities;
- We reward our loyal customers with extra bonuses.
Cons:
- Some of our bonuses have high wagering requirements;
- We have a classic website design, which may feel outdated to some players.
How To Create an Account at Captain Cooks
The process of registration on our casino Captain Cook website is very easy. Note that you can create an account only if you are 20 y.o. or older. Follow the guide below to make a profile:
- Open our Captain Cook homepage;
- Click “Play Now!”;
- Enter your full name, email, birthday, and gender;
- Create a password;
- Fill in your address;
- Provide a valid phone number;
- Read and accept our Terms and Conditions;
- Click “Access bonus here” to complete the process.
Captain Cooks Bonuses and Promotions
We have a lot of different promotions at CaptainCook. Our users can benefit from reload bonuses, giveaways, free spins, and loyalty rewards. We especially encourage all our new clients to claim our Welcome Offer of up to 500 NZD! Note that most of the promotions are time-limited, so we recommend always checking our website to be aware of the best deals.
Sign Up Bonus for New Players
The Captain Cooks casino NZ Welcome offer is an incredible opportunity for all our new users to get extra cash and enjoy gambling to the fullest! The first deposit of at least 5 NZD grants you 100 chances to win a massive jackpot on Mega Money Wheel!
Please note that bonuses from your first and second deposits must be staked 200 times before they can be turned into real money. Any rewards you get from your third deposit onwards must be wagered 30 times before you can cash them out.
| Deposit | Bonus | Max Bonus Amount |
|---|---|---|
| 1st | 100 FS on Mega Money Wheel | Jackpot |
| 2nd | 100% deposit match | 100 NZD |
| 3rd | 50% deposit match | 150 NZD |
| 4th | 25% deposit match | 125 NZD |
| 5th | 10% deposit match | 100 NZD |
Loyalty program
We value our active players for choosing us every day. To make their experience even better, we came up with a beneficial 6-tier loyalty program. Every user is automatically enrolled in it as soon as they register. Here is how it works:
At the top of our program is the prestigious Diamond tier. Its benefits include access to all levels of the VIP Lucky Jackpot, personal VIP host, exclusive and personalised gifts, access to top-tier Time Of Your Life Sweepstakes, and all benefits of the previous tiers.
Captain Cooks Games
Our users can explore more than 1000 games of various genres. All of them are developed by leading providers like Pragmatic Play, Triple Edge Studios, Microgaming, and others. We feature everything from classic 3-reel slots to immersive live dealer games, bingo, and dice. Here are the main types of games you may enjoy at CaptainCooks casino:
- Pokies;
- Live dealer;
- Table games;
- Crash games.
At the top of our program is the prestigious Diamond tier. Its benefits include access to all levels of the VIP Lucky Jackpot, personal VIP host, exclusive and personalised gifts, access to top-tier Time Of Your Life Sweepstakes, and all benefits of the previous tiers.
Top 5 Games
Sometimes it may be difficult to choose what to play among so many options. We have prepared a list of the best 5 titles you can find on our platform.
- One-tap banking:
Deposit or withdraw in seconds, especially after the first transaction, as the app can save details. - Smart promo section:
Claim bonuses and complete missions with smart navigation shortcuts. - Custom filters:
Sort more than 4,000 titles by provider, type, or feature, then save favourites to a personal row. - Smooth gameplay:
Play any game flawlessly and at your own leisure. - 24/7 help
Reach out to customer support via a chat bubble that follows you across every screen.
Captain Cooks Payment Methods
We offer the fastest and the most convenient payment options to our users. The minimum deposit across all of them is just 5 NZD. All transactions are processed through trusted and verified systems. The money and personal details of our clients remain safe. You can see all methods we offer in the table below:
| Payment method type | Methods |
|---|---|
| Cards | Visa, Mastercard, JCB |
| E-wallets | Neteller, Skrill, Payz, Paysafecard, Neosurf, MuchBetter |
| Cryptocurrencies | Bitcoin, Tether, Ethereum |
Deposits
We accept major cards, e-wallets, and even cryptocurrencies. Deposits are usually processed instantly, allowing you to start playing right away! Here is how you can top up your account:
- Sign in to Captain Cook casino NZ account;
- Click the “Bank” button in the casino’s interface;
- Choose a preferred deposit method and enter the amount you wish to deposit;
- Provide all necessary payment details;
- Confirm the transaction and check for the deposit confirmation message.
If your deposit has been declined, this may be due to your bank restrictions on online gaming transactions, incorrect payment details, or delays. When this happens, we recommend contacting our banking support team at [email protected] or [email protected] for assistance.
Withdrawals
The process of withdrawing funds from the CaptainCooks casino is very simple. Here is how you can cash out:
- Log in to your account;
- Click the “Bank” button in the casino’s interface;
- Choose “Withdraw” option;
- Choose the preferred method of payment;
- Complete the required details and confirm the transaction.
All payouts are pending for 48 hours, after which they are processed on the next business day. During this time, you can reverse your withdrawal if you wish to do so.
Verification Process
We ask players to verify their accounts to ensure security and compliance with our Terms and Conditions. This quick procedure is mandatory for anyone making their first deposit or withdrawal. Here is what to do:
- Prepare your documents.
Take photos of your valid ID (passport, driver’s license), proof of address (recent utility bill), and proof of payment method. - Submit the documents to our support team.
Send us all the documentation you have gathered. Make sure all files are clear, complete, and easy to read. - Wait for confirmation.
Our team will review your documents and notify you once the account is verified.
Mobile Gambling at Captain Cooks
Unfortunately, Captain Cook New Zealand does not currently have an application for either Android or iOS systems. Despite this, players still get to enjoy the same casino experience directly from their smartphones and tablets. The mobile site is fully optimised for screens of all sizes. In fact, players don’t need to download anything to start playing.
When you access the site through a browser, the pages load quickly and the layout adjusts automatically. Navigation is smooth and intuitive, games run well, and all main features are easy to find.
How to Install the App
To speed things up even more and get instant access to our online casino, you can add a shortcut of our website to your home screen. No matter your device, follow this short guide below:
- Open our website using any browser of choice;
- Log in to your account;
- Head to the browser settings and find “Add to Home Screen” or a similar option;
- Give the shortcut a name;
- Add it to your home screen
Customer Support at Captain Cooks
We provide fast and reliable assistance whenever our Captain Cooks casino New Zealand players need it. Our support centre is available 24/7. Help is always a message away! Below, you can see the main communication methods we use:
| Communication method | Details | Max Bonus Amount |
|---|---|---|
| Live chat | Available on the website | This feature lets you connect with us at any time. It is the fastest way to get help with technical issues, account management questions, or payments. Click the “Help” button on the website to start chatting instantly. |
| [email protected] | Email support is perfect for more detailed and non-urgent questions. Our team reviews each message carefully to give users the best response. We aim to reply to all emails within 48 hours. | |
| FAQ section | Available on the website | This section is a great starting point for quick self-help. It covers the most common topics such as payments, bonuses, gameplay, and more. |
Captain Cooks Responsible Gaming
At Captain Cook NZ, we believe that gambling should always remain fun and enjoyable. However, we understand that it can become addictive to some players. To help you stay in control, we offer several responsible gaming tools:
- Deposit limit settings to manage spending;
- Self-exclusion options for a minimum of 6 months;
- Cooling-off periods ranging from 24 hours to 6 weeks;
- Support from professional gambling organisations.
Conclusion
In this Captain Cook casino review, we have pinpointed everything that makes our platform an incredible choice for players from New Zealand. We have a great reputation, secure banking options, and a big selection of games for all types of players. All our new users can benefit from the Welcome offer of up to 500 NZD. Our loyalty program is what makes our clients choose us every day. Combined with 24/7 responsive customer support and smooth mobile platform, we are sure that Captain Cooks is everything you are looking for!
FAQ
Is Captain Cooks safe to play at?
Yes, of course. Captain Cooks casino is a licensed platform that uses encryption technology to keep users’ data and payments secure.
What games can I play at Captain Cooks?
You can play pokies, table games, and live dealer titles. We also offer games with progressive jackpots and speciality options like dice or bingo. Overall, our collection consists of more than 1000 titles.
Can I play on mobile?
Yes, you can. Although there is no mobile app, you can play Captain Cooks casino games via any web browser. To access the platform quicker, we recommend making a shortcut.
What payment methods are available?
We support multiple convenient payment methods. You can choose to deposit using cards and e-wallets like Neteller, Skrill, Payz. Crypto payments are available as well.